Mystery Shopping Investigations Services

Aris Detective Agency offers top-notch mystery shopping investigations designed to help businesses enhance customer experience and operational efficiency. Our services are tailored to meet the unique needs of each client, ensuring a comprehensive and insightful evaluation of your customer service and business practices.

What We Offer

1. Detailed Evaluations:

   • Customer Service: Assess how your staff interacts with customers, handles inquiries, and resolves issues.
   • Sales Process: Evaluate the effectiveness of your sales techniques and the adherence to company protocols.
   • Product Knowledge: Test your staff’s understanding of your products or services and their ability to convey information to customers.

2. Compliance Checks:

   • Ensure that your business complies with company policies, industry regulations, and legal requirements.
   • Monitor adherence to health and safety standards.

3. Competitor Analysis:

   • Gain insights into your competitors’ strengths and weaknesses through comparative shopping experiences.
   • Identify areas where you can improve to stay ahead of the competition.

4. Customized Scenarios:

   • Develop specific scenarios that reflect common customer interactions or challenging situations to test your staff’s performance under various conditions.
   • Tailor evaluations to focus on specific aspects of your business that you want to improve.

5. Reporting and Analysis:

   • Receive detailed reports highlighting strengths, weaknesses, and actionable recommendations.
   • Benefit from data-driven insights to make informed decisions and strategic improvements.

Why Choose Aris Detective Agency?

• Expertise: Our team of professional investigators has extensive experience in conducting mystery shopping investigations across various industries.
• Confidentiality: We guarantee complete confidentiality and discretion in all our operations.
• Customization: We tailor our services to meet your specific needs and objectives, ensuring you get the most relevant and useful information.
• Actionable Insights: Our comprehensive reports provide not just observations but actionable recommendations to help you enhance your business performance.

Industries We Serve

• Retail
• Hospitality
• Restaurants and Food Services
• Healthcare
• Banking and Financial Services
• Automotive
• Real Estate

How It Works

1. Initial Consultation:

   • Discuss your objectives and requirements with our team.
   • Identify key areas of focus and develop a customized investigation plan.

2. Investigation Execution:

   • Our mystery shoppers visit your business locations or interact with your services.
   • They perform specific tasks and scenarios to gather data on customer service and compliance.

3. Reporting:

   • Receive detailed reports with findings, analysis, and recommendations.
   • Use the insights to implement improvements and enhance customer satisfaction.

4. Follow-Up:

   • We can conduct follow-up investigations to monitor the progress and effectiveness of implemented changes.

Contact Us

For more information or to schedule a consultation, please contact us: